On the record

What we were called in to fix.

Three developments, and where each one stands today. We have written what can be checked and left out what cannot. Where an engagement is still open, it says so.

Every claim sits next to the project that proves it.

Pili Trade Centre
Rescue, now on retainer

What we walked into

  • Active leaks through the building
  • Pipes laid flat on the slab with no gradients, so waste had nowhere to go. Blockages and airlocks on flush were a matter of time
  • A 500mm concrete addition that put the slab itself at risk
  • Daily complaints from tenants, and a landlord paying compensation

What we did

  • Designed a compliant system in two days
  • Replaced the installation
  • Restored access through the building, including disability compliance
  • Guided the procurement
  • Took on routine maintenance, and deployed our smart water metering platform for per-unit billing and remote monitoring

Where it stands

The daily tenant complaints stopped. The client is on retainer.

“You have really saved me because I was drowning in chaos.” The client, Pili Trade Centre
Khalif Holmes
160+ units, active

Why they called us

The client’s previous development, 80 units, had run into leakages, blockages, water pressure that was too low in some places and too high in others, tiles demolished to reach pipework, and delays waiting on imported tiles. They did not want a repeat on the next one.

What we did

  • Came in at the first floor of a new 160+ unit development of two, three and four-bedroom units, rising to twenty floors
  • Reviewed the existing drawings and identified where they did not work together
  • Produced the working drawings
  • Coordinated with the main contractor on slab timing, so pipework was in before concrete went over it
  • Resolved the duct provisions and repositioned sanitary ware
  • Coordinated across the other trades on site

Where it stands

The build is on the thirteenth floor and the sample house is close to complete. The client said he wanted a partner, and says he is now dealing with someone who understands his work.

Still runningThis development is active, so it is not presented as a finished case study. [PLACEHOLDER: supply a completion report and a permission-cleared client testimonial once the project hands over.]

Prism Towers
31-floor Geberit-system audit, in negotiation

The situation

An expensive Geberit electronic plumbing system, covering toilets, urinals and wash basins, had been installed and never commissioned. The whole building was being operated by hand despite the system being designed to run electronically.

What we did

  • Audited the full building across all 31 floors
  • Identified every component gap
  • Produced the remediation scope and budget

Where it stands

In negotiationThis engagement is in negotiation. It is not a completed case study and we do not present it as one.

Beyond these three

200+ projects over 19 years.

That figure spans maintenance, installation, and full design-and-handover work. It is not 200 developments delivered under this programme, and we do not present it that way. Named examples below.

  • CommercialJunction Mall, UAP Towers, and the ICA Building in the CBD at more than 20 floors.
  • GovernmentThe National Treasury, Herufi House, and the ministries of Defence, Labour and Fisheries.
  • HealthcareKirinyaga Level 5 Hospital, including the mortuary.
  • EducationMasinde Muliro University, Chuka University, and the Technical University of Kenya.
  • Research and defenceILRI laboratories and Moi Air Base.
  • Specialist systemsCold rooms, fire-fighting systems, solar, and air conditioning.

The founding team are qualified plumbing and electrical professionals, with international training and site visits across more than 30 countries, including China, India, the USA, the UK, Germany, Switzerland, South Africa and Argentina.

Why it reads this way

We started in maintenance, so we saw what fails before we ever designed anything.

Design-only firms make assumptions that break on site. Installation-only contractors build what they are handed, even when it is wrong. We hold design, installation and post-handover maintenance in-house, across plumbing and electrical, which is why the projects above are ones we were called into, and ones we stayed on.

It is also why we will not write a case study for a job that is still running. Pili is finished and on retainer, so it is written up in full. Khalif Holmes is on the thirteenth floor. Prism Towers is a scope and a budget in negotiation. Saying so is the assurance.

Check your own project against the same seven decisions.

The Plumbing Risk Register maps the seven decisions that decide whether a development passes handover, and where remedial costs are born. It is the same map we use on the projects above. We email it straight away, with no call and no pitch.

Get the Plumbing Risk Register

See how the programme works